Bluetooth® Hands-Free Phone System (if so equipped)
- Use a phone after stopping your vehicle in a safe location. If you have to use a phone while driving, exercise extreme caution at all times so full attention may be given to vehicle operation.
- If you find yourself unable to devote full attention to vehicle operation while talking on the phone, pull off the road to a safe location and stop your vehicle before doing so.
To avoid draining the vehicle battery, use a phone after starting the engine.
Your NISSAN is equipped with the Bluetooth® Hands-Free Phone System. If you have a compatible Bluetooth® enabled cellular phone, you can set up the wireless connection between your cellular phone and the in-vehicle phone module. With Bluetooth® wireless technology, you can make or receive a hands-free telephone call in your vehicle.
Once your cellular phone is connected to the invehicle phone module, no other phone connecting procedure is required. Your phone is automatically connected with the in-vehicle phone module when the ignition switch is placed in the ON position with the connected cellular phone turned on and carried in the vehicle.
You can connect up to 5 different Bluetooth® cellular phones in the in-vehicle phone module.
However, you can talk on only one cellular phone at a time.
Before using the Bluetooth® Hands-Free Phone System, refer to the following notes.
- Set up the wireless connection between a compatible cellular phone and the in-vehicle phone module before using the Bluetooth® Hands-Free Phone System.
- Some Bluetooth® enabled cellular phones may not be recognized by the in-vehicle phone module. Please visit www.nissanusa.
com/bluetooth for a recommended phone list and connecting.
- You will not be able to use a hands-free phone under the following conditions:
— Your vehicle is outside of the telephone service area.
— Your vehicle is in an area where it is difficult to receive radio waves; such as in a tunnel, in an underground parking garage, near a tall building or in a mountainous area.
— Your cellular phone is locked to prevent it from being dialed.
- When the radio wave condition is not ideal or ambient sound is too loud, it may be difficult to hear the other person’s voice during a call.
- Immediately after the ignition switch is placed in the ON position, it may be impossible to receive a call for a short period of time.
- Do not place the cellular phone in an area surrounded by metal or far away from the invehicle phone module to prevent tone quality degradation and wireless connection disruption.
- While a cellular phone is connected through the Bluetooth® wireless connection, the battery power of the cellular phone may discharge quicker than usual. The Bluetooth ® Hands-Free Phone System cannot charge cellular phones.
- If the Bluetooth® Hands-Free Phone System seems to be malfunctioning, see “Troubleshooting guide” later in this section. You can also visit www.nissanusa.com/bluetooth for troubleshooting help.
- Some cellular phones or other devices may cause interference or a buzzing noise to come from the audio system speakers.
Storing the device in a different location may reduce or eliminate the noise.
- Refer to the cellular phone Owner’s Manual regarding battery charging, cellular phone antenna, etc.
- This wireless hands free car kit is based on Bluetooth® technology,
— Frequency: 2402 MHz - 2480 MHz
— Output Power: 7,94 dBm E.I.R.P
— Modulation: FHSS GFSK 8DPSK, p/4DQPSK
— Number of Channel: 79
— This wireless equipment can’t be used for any services related to safety because
there is the possibility of radio interference.
Regulatory information
FCC Regulatory information
- CAUTION: To maintain compliance with FCC’s RF exposure guidelines, use only the supplied antenna. Unauthorized antenna, modification, or attachments could damage the transmitter and may violate FCC regulations.
- Operation is subject to the following two conditions:
1) this device may not cause interference and
2) this device must accept any interference, including interference that may cause
undesired operation of the device
IC Regulatory information
- Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
- This Class B digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations.
Bluetooth trademark:
Bluetooth® is a trademark owned by Bluetooth SIG, Inc., U.S.A.
and licensed to Visteon Corporation.
Using the system
The NISSAN Voice Recognition system allows hands-free operation of the Bluetooth® Hands- Free Phone System.
If the vehicle is in motion, some commands may not be available so full attention may be given to vehicle operation.
Initialization
When the ignition switch is placed in the ON position, NISSAN Voice Recognition is initialized, which takes a few seconds. If the button is pushed before the initialization completes, the system will accept any command.
Operating tips
To get the best performance out of the NISSAN Voice Recognition system, observe
the following:
- Keep the interior of the vehicle as quiet as possible. Close the windows to eliminate
surrounding noises (traffic noises, vibration sounds, etc.), which may prevent the
system from recognizing voice commands correctly.
- Wait until the tone sounds before speaking a command. Otherwise, the command will not be received properly.
- Start speaking a command within 5 seconds after the tone sounds.
- Speak in a natural voice without pausing between words.
Giving voice command
To operate NISSAN Voice Recognition, push and release the button located on the steering wheel. After the tone sounds, speak a command.
The command given is picked up by the microphone, and voice feedback is given when the command is accepted.
- If you need to hear the available commands for the current menu again, say “Help” and the system will repeat them.
- If a command is not recognized, the system announces, “Command not recognized.
Please say again.” Repeat the command in a clear voice.
- If you want to go back to the previous command, you can say “Go back” or “Correction” anytime the system is waiting for a response.
- You can cancel a command when the system is waiting for a response by saying, “Cancel” or “Quit.” The system announces “Cancel” and ends the VR session. You can also push and hold the button for 5 seconds on the steering wheel at any time to cancel the VR session. Whenever the VR session is cancelled, a double beep is played to indicate you have exited the system.
- If you want to adjust the volume of the voice feedback, push the volume control switch (+ or −) on the steering wheel while being provided with feedback. You can also use the radio volume control knob.
- In most cases you can interrupt the voice feedback to speak the next command by pushing the button on the steering wheel.
- To use the system faster, you may speak the second level commands with the main menu command on the main menu. For example, push the button and after the tone say, “Call Redial.” Note: The combined command of Call and (a Name) cannot be used.
How to say numbers
NISSAN Voice Recognition requires a certain way to speak numbers in voice commands.
Refer to the rules and examples below.
- Either “zero” or “oh” can be used for “0”.
Example: 1-800-662-6200 — “One eight oh oh six six two six two oh oh”, or — “One eight zero zero six six two six two oh oh” - Words can be used for the first 4 digits places only.
Example: 1-800-662-6200 — “One eight hundred six six two six two oh oh”, — NOT “One eight hundred six six two sixty two hundred, and — NOT “One eight oh oh six six two sixty two hundred.
- Numbers can be spoken in small groups.
The system will prompt you to continuing entering digits, if desired.
Example: 1-800-662-6200 — “One eight zero zero” The system repeats the numbers and prompts you to enter more.
— “six six two” The system repeats the numbers and prompts you to enter more.
— “six two zero zero” - You can say “Star” for “*” and “Pound” for “#” at any time in any position of the phone number. (Available only when using the “Special Dialing” command.) Example: 1-555-1212 123 — “One five five five one two one two star one two three” - Say “pound” for “#”. Say “star” for “*” (available when using the “Special Dialing” command and the “Send” command during a call).
- Say “plus” for “+” (available only when using the “Special Dialing” command).
- Say “pause” for a 2 second pause (available only when storing a phone book number).
See “Making a call by entering a phone number” later in this section and “List of voice commands” later in this section for more information.
NOTE:
For best results, say phone numbers as single digits.
The voice command “Help” is available at any time. Please say the “Help” command to get information about how to use the system.
INFO
- If you are controlling the telephone system by voice command for the first time or do not know the appropriate voice command, speak “Help”. The system announces the available commands.
- When you speak numbers, you can speak both “zero” or “oh” for “0”.
Manual command selection
Commands can be selected manually. While the commands are displayed on the audio screen, select a command by operating the audio tuning switch, and then push the switch. Once a command is manually selected, the voice command function is cancelled. To return to voice command mode, push the switch to cancel the current operation, and then perform the first procedure of voice command.
Control buttons
Control buttons
The control buttons for the Bluetooth® Hands- Free Phone System are located on the steering wheel.
PHONE SEND
Push the button to initiate a VR session or answer an incoming call.
You can also use the button to interrupt system feedback and give a command at once.
PHONE END
While the voice recognition system is active, push the button to go back one step. Push and hold the button for 5 seconds to quit the voice recognition system at any time.
Getting started
The following procedures will help you get started using the Bluetooth® Hands-Free Phone System with NISSAN Voice Recognition. For additional command options, refer to “List of voice commands” later in this section.
Choosing a language
You can interact with the Bluetooth® Hands- Free Phone System using English, Spanish or French.
To change the language, perform the following.
1. Push and hold the button for more than 5 seconds.
2. The system announces: “Push the PHONE SEND ( ) button for the hands-free phone system to enter the speaker adaptation mode or push the PHONE END ( ) button to select a different language.” 3. Push the button.
For information on speaker adaptation, see “Speaker Adaptation (SA) mode” later in this section.
4. The system announces the current language and gives you the option to change the language to Spanish (in Spanish) or French (in French). Use the following chart to select the language.
NOTE:
You must push the button or
the button within 5 seconds
to change the language.
5. If you decide not to change the language, do not push either button. After 5 seconds, the VR session will end, and the language will not be changed.
Connecting procedure
NOTE:
The connecting procedure must be performed when the vehicle is stationary. If the
vehicle starts moving during the procedure, the procedure will be cancelled.
1. Push the button on the steering wheel.
The system announces the available commands.
2. Say: “Connect Phone” A . The system acknowledges the command and announces the next set of available commands.
3. Say: “Add phone” B . The system acknowledges the command and asks you to initiate pairing from the phone handset C .
The connecting procedure of the cellular phone varies according to each cellular phone. See the cellular phone Owner’s Manual for details. You can also visit www.
nissanusa.com/bluetooth for instructions on connecting NISSAN recommended cellular phones.
When prompted for a Passkey code, enter “1234” from the handset. The Passkey code “1234” has been assigned by NISSAN and cannot be changed.
4. The system asks you to say a name for the phone D .
If the name is too long or too short, the system tells you, then prompts you for a name again.
Also, if more than one phone is connected and the name sounds too much like a name already used, the system tells you, then prompts you for a name again.
Making a call by entering a phone number
1. Push the button on steering wheel. A tone will sound.
2. Say: “Call” A . The system acknowledges the command and announces the next set of available commands.
3. Say: “Phone Number” B . The system acknowledges the command and announces the next set of available commands.
Say: “Special Dialing” to dial more than 10 digits or any special characters.
4. Say the number you wish to call starting with the area code in single digit format. If the system has trouble recognizing the correct phone number, try entering the number in the following groups: 3-digit area code, 3- digit prefix and the last 4-digits. For example, 555-121-3354 can be said as “five five five” as the 1st group, then “one two one” as the 2nd group, and “three three five four” as the 3rd group. For dialing more than 10 digits or any special characters, say “Special Dialing”.
See “How to say numbers” earlier in this section, for more information.
5. When you have finished speaking the phone number, the system repeats it back and announces the available commands.
6. Say: “Dial” C . The system acknowledges the command and makes the call.
For additional command options, see “List of voice commands” later in this section.
Receiving a call
When you hear the ring tone, push the button on the steering wheel.
Once the call has ended, push the button on the steering wheel.
NOTE:
If you do not wish to take the call when you hear the ring tone, push the
button on the steering wheel to
reject the call.
List of voice commands
When you push and release the button on the steering wheel, you can choose from the commands on the Main Menu. The following pages describe these commands and the commands in each sub-menu.
Remember to wait for the tone before speaking.
You can say “Help” to hear the list of commands currently available anytime the system is waiting for a response.
A menu item can also be selected by scrolling the display with the SEEK switch and entering by pushing the button.
If you want to end an action without completing it, you can say “Cancel” or “Quit” at anytime the system is waiting for a response. The system will end the VR session. Whenever the VR session is cancelled, a double beep is played to indicate you have exited the system.
If you want to go back to the previous command, you can say “Go back” or “Correction” anytime the system is waiting for a response.
Call
Name (speak name) A
If there are entries stored in the phonebook, a number associated with a name and location can be dialed.
See “Phonebook (phones without automatic phonebook download function)” later in this section to learn how to store entries.
When prompted by the system, say the name of the phonebook entry to call. The system acknowledges the name.
If there are multiple locations associated with the name, the system asks the user to choose the location.
Once the name and location are confirmed, the system begins the call.
Phone Number (speak digits) B
When prompted by the system, say the number to call. Refer to “Making a call by entering a phone number” earlier in this section for more details.
“Redial” C
Use the Redial command to call the last number that was dialed.
The system acknowledges the command, repeats the number and begins dialing.
If a redial number does not exist, the system announces, “There is no number to redial” and ends the VR session.
“Call back” D
Use the Call Back command to dial the number of the last incoming call within the vehicle.
The system acknowledges the command, repeats the number and begins dialing.
If a call back number does not exist, the system announces, “There is no number to call back” and ends the VR session.
Special Dialing
To dial more than 10 digits or any special characters, please say “Special Dialing”. When the system acknowledges the command, the system will prompt you to speak the number.
During a call
During a call there are several command options available. Push the button on the steering wheel to mute the receiving voice and enter commands.
- “Help” — The system announces the available commands.
- “Go back/Correction” — The system announces “Go back,” ends the VR session and returns to the call.
- “Cancel/Quit” — The system announces “Cancel,” ends the VR session and returns to the call.
- “Send/Enter/Call/Dial” — Use the Send command to enter numbers, “*” or “#”
during a call. For example, if you were directed to dial an extension by an automated
system:
Say: “Send one two three four.” The system acknowledges the command and sends the
tones associated with the numbers. The system then ends the VR session and returns
to the call. Say “star” for “*”, say “pound” for “#”.
- “Transfer call” — Use the Transfer Call command to transfer the call from the Bluetooth® Hands-Free Phone System to the cellular phone when privacy is desired.
The system announces, “Transfer call. Call transferred to privacy mode.” The system then ends the VR session.
To reconnect a call from the cellular phone to the Bluetooth® Hands-Free Phone system, push the button.
- “Mute” — Use the Mute command to mute your voice so the other party cannot hear it.
Use the mute command again to unmute your voice.
NOTE:
If a call is ended or the cellular phone network connection is lost while the Mute
feature is on, the Mute feature will be reset to “off” for the next call so the
other party can hear your voice.
Phonebook (phones without automatic phonebook download function)
“Transfer Entry” A
Use the Transfer Entry command to store a new name in the system.
When prompted by the system, say the name you would like to give the new entry.
For example, say: “Mary.” If the name is too long or too short, the system tells you, then prompts you for a name again.
Also, if the name sounds too much like a name already stored, the system tells you, then prompts you for a name again.
The system will ask you to transfer a phone number stored in the cellular phone’s memory.
To enter a phone number by voice command:
For example, say: “five five five one two one two.” See “How to say numbers” earlier
in this section for more information.
To transfer a phone number stored in the cellular phone’s memory:
Say: “Transfer entry.” The system acknowledges the command and asks you to initiate
the transfer from the phone handset. The new contact phone number will be transferred
from the cellular phone via the Bluetooth® communication link.
The transfer procedure varies according to each cellular phone. See the cellular phone Owner’s Manual for details. You can also visit www.
nissanusa.com/bluetooth for instructions on transferring phone numbers from NISSAN recommended cellular phones.
The system repeats the number and prompts you for the next command. When you have finished entering numbers or transferring an entry, choose “Store.”
The system confirms the name, location and number.
“Delete Entry” B
Use the Delete Entry command to delete one entry from the phonebook. After the system acknowledges a command, say the name to delete or say “List Names” to choose an entry.
“List Names” C
Use the List Names command to hear all the names in the phonebook. The system recites the phonebook entries but does not include the actual phone numbers. When playback of the list is complete, the system returns to the main menu.
Playback of the list can be stopped at any time by pushing the button on the steering wheel. The system ends the VR session.
Phonebook (phones with automatic phonebook download function)
NOTE:
Phonebook commands are not available when the vehicle is moving.
For phones that support automatic download of the phonebook (PBAP Bluetooth profile), the “Phonebook” command is used to manage entries to the vehicle phonebook. You can say the name of an entry at this menu to initiate dialing of that entry.
The phonebook stores up to 1000 names for each phone paired with the system. Each name can have up to 4 locations/phone numbers associated with it.
When a phone is connected to the system, the phonebook is automatically downloaded to the vehicle. This feature allows you to access your phonebook from the Bluetooth® system and call contacts by name. You can record a custom voice tag for contact names that the system has difficulty recognizing. For more information see “Record Name” in this section.
NOTE:
Each phone has its own separate phonebook.
You cannot access Phone A’s phonebook if you are currently connected with Phone B.
“List names” A
Use the List Names command to hear all the names and locations in the phone book.
The system recites the phone book entries but does not include the actual phone numbers.
When the playback of the list is complete, the system goes back to the main menu.
You can stop the playback of the list at any time by pushing the button on the steering wheel. The system ends the VR session. See the “Record Name” command in this section for information about recording custom voice tags for list entries that the system has difficulty pronouncing.
“Record name” B
The system allows you to record custom voice tags for contact names in the phonebook that the vehicle has difficulty recognizing. This feature can also be used to record voice tags to directly dial an entry with multiple numbers.
Up to 40 voice tags can be recorded to the system.
Recent Calls
Use the Recent Calls command to access outgoing, incoming or missed calls.
“Outgoing” A
Use the Outgoing command to list the outgoing calls made from the vehicle.
“Incoming” B
Use the Incoming command to list the incoming calls made from the vehicle.
“Missed” C
Use the Missed command to list the missed calls made to the vehicle that were not answered.
Connect Phone
NOTE:
Add Phone command is not available when the vehicle is moving.
Use the Connect Phone commands to manage the phones connecting to the vehicle or to enable the Bluetooth® function on the vehicle.
“Add Phone” A
Use the Add Phone command to add a phone to the vehicle. See “Connecting procedure” earlier in this section for more information.
“Select Phone” B
Use the Select Phone command to select from a list of phones connected to the vehicle. The system will list the names assigned to each phone and then prompt you for the phone you wish to select. Only one phone can be active at a time.
“Delete Phone” C
Use the Delete Phone command to delete a phone that is connected to the vehicle. The system will list the names assigned to each phone and then prompt you for the phone you wish to delete. Deleting a phone from the vehicle will also delete that phonebook for that phone.
“Turn Bluetooth Off” D
Use the Bluetooth Off command to prevent a wireless connection to your phone.
Speaker Adaptation (SA) mode
Speaker Adaptation allows up to two out-of dialect users to train the system to improve recognition accuracy. By repeating a number of commands, the users can create a voice model of their own voice that is stored in the system.
The system is capable of storing a different speaker adaptation model for each connected phone.
Training procedure
1. Position the vehicle in a reasonably quiet outdoor location.
2. Sit in the driver’s seat with the engine running, the parking brake on, and the transmission in Park.
3. Push and hold the button for more than 5 seconds.
4. The system announces: “Push the PHONE SEND ( ) button for the hands-free phone system to enter the speaker adaptation mode or push the PHONE END ( ) button to select a different language.” 5. Push the button.
For information on selecting a different language, see “Choosing a language” earlier in this section.
6. If the connected phone is already in use, the system will prompt you to overwrite. Follow the instructions provided by the system.
7. When preparation is complete and you are ready to begin, push the button.
8. The SA mode will be explained. Follow the instructions provided by the system.
9. When training is finished, the system will tell you an adequate number of phrases have been recorded.
10. The system will announce that speaker adaptation has been completed and the system is ready.
The SA mode will stop if:
- The button is pushed for more than
5 seconds in SA mode.
- The vehicle is driven during SA mode.
- The ignition switch is turned to the OFF or LOCK position.
Training phrases
During the SA mode, the system instructs you to say the following phrases.
(The system will prompt you for each phrase.)
- phonebook transfer entry
- dial 3 0 4 2 9
- delete call back number
- Incoming
- Transfer entry
- 8 pause 9 3 2 pause 7
- delete all entries
- call 7 2 4 0 9
- phonebook delete entry
- next entry
- dial star 2 1 7 0
- yes
- no
- select
- Missed
- dial 8 5 6 9 2
- Bluetooth on
- Outgoing
- call 3 1 9 0 2
- 9 7 pause pause 3 0 8
- cancel
- call back number
- call star 2 0 9 5
- delete phone
- dial 8 3 0 5 1
- Record Name
- 4 3 pause 2 9 pause 0
- delete redial number
- phonebook list names
- call 8 0 5 4 1
- correction
- connect phone
- dial 7 4 0 1 8
- previous entry
- delete
- dial 9 7 2 6 6
- call 7 6 3 0 1
- go back
- call 5 6 2 8 0
- dial 6 6 4 3 7
Troubleshooting guide
The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.
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